Frequently asked questions

Orders

We offer different shipping methods in our checkout and also give an estimate of the delivery time.

When the clothes are personalised with a logo or name embroidery, the delivery time will increase:

  • Logo embroidery: +4-6 weeks
  • Name embroidery: +1 week

Orders should always be placed via the webshop, just like with any other online retailer. We automatically give volume discounts when the order value increases.

However, you can request a quote for orders with an order value above £5000 or in the case of logo embroidery (+5 pieces).

You will automatically receive volume discounts on your order in our webshop when the order value is above £500:

  • £500 - £1000 = 2% on your entire order
  • £1001 - £2500 = 3% on your entire order
  • £2501 - £5000 = 5% on your entire order
  • £5001 - £7500 = 7% on your entire order

For orders above £5000 or with logo embroidery (+5 pieces), please contact us for a quote.

We currently do not offer payment options where an order can be paid afterwards.

Le Nouveau Chef UK is an online retailer that sells directly via this webshop and is building a network of Authorized Dealers in the United Kingdom.

If you want to dress a full crew of +10 people with Le Nouveau Chef, contact us for an appointment at our London office or at your restaurant/hotel/office.

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Frequently asked questions

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