Frequently asked questions

Discount code

You will automatically receive volume discounts on your order in our webshop when the order value is above £500:

  • £500 - £1000 = 2% on your entire order
  • £1001 - £2500 = 3% on your entire order
  • £2501 - £5000 = 5% on your entire order
  • £5001 - £7500 = 7% on your entire order

For orders above £5000 or with logo embroidery (+5 pieces), please contact us for a quote.

Enter the promotional code at the end of the checkout process. Unless specifically stated, multiple promotions cannot be combined for one order. If you experience any problems using a promotional code, please contact us before proceeding with payment.

Unfortunately, we cannot offer discounts after the order/payment process has been completed.

Please check the products in the basket - if these are partner specific products, accessories or student orders, the code will not work. If this is not the case, the discount code may be invalid or it may be because there is already another code active in the cart. If you need help with a discount code, please contact our customer service.

If neither of these apply, please send the discount code to sales@lenouveauchef.com and we will check it. It may be an old code that is not yet included in the new platform.

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Frequently asked questions

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